Returns & Exchanges

At COZYS, we want you to be completely satisfied with your purchase. If your order isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Ship and Refund

  Drop off your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.